About Susan

With over 25 years in education, training, leadership development, and strategy, Susan Washington is a trusted resource for entrepreneurs, businesses owners and organizational leaders.

Susan’s multidisciplinary approach draws on various methods, and her strategy is grounded in sound practices stemming from evidence-based research. Her research interests include social entrepreneurship, participatory practice, collaborative learning, open dialogue, and optimal learning. Her focus is delivering a client-centric methodology.

Susan has a Master in Education and four years of doctoral work at the Ontario Institute for Studies in Education at the University of Toronto.

In January 2024, Susan completed her certification as a Skills for Success Workplace Practitioner and Relational Skills Trainer.

Training & Services

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Workplace Intelligence training

Workplace Intelligence training enhances individuals’ ability to navigate complex workplace dynamics, fostering better communication and collaboration for improved professional success.

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Resiliency and Wellbeing for your team

A comprehensive course designed to equip teams with the tools and strategies needed to build resilience, prioritize mental well-being, and thrive in challenging work environments.

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Healthy and Effective organizational and team communication

This course focuses on cultivating healthy and effective communication within organizations and teams to promote productivity, harmony, and overall success.

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Clarity & Strategy
Sessions

Meet virtually for 60 or 90 minutes to get clear on your goals, where you are currently, and how you need to proceed.

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One-on-One Custom Strategy, Implementation and Accountability Package

Meet virtually two to three times a month for a duration of six months. Create a blueprint for success and work through the steps to ensure success.

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Theory and Practice of Business Management for Entrepreneurs, Managers and CEOs

Meet virtually as a group for 12 weeks. Keep up-to-date with business systems, techniques and skills to improve and strategically grow your business.

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Testimonials

Meeting Susan has been life changing. She is not only a knowledgeable and amazing mentor and coach, she is also an incredible human being. It’s hard to put into words how grateful I am for the work we do together. What I have learned from my sessions with Susan has given me -among many things- the clarity and confidence to start a successful business, in a field that I love and that completely aligns with my values. That’s something I know for a fact I could have never gotten in a classroom. If you are seeking to make meaningful changes in your life, and are willing to do the footwork, I cannot recommend enough you invest in Susan’s programs.  I warn you, though, to prepare yourself to become successful at what you set your heart to do!es!.
Angie Quintanilla, self-taught visual artist from Monterrey, Mexico, based in Vancouver, Canada
Susan is a brilliant coach who keeps me motivated and accountable to this exciting journey. Her unique style keeps me true to my development decisions and I have throughly enjoyed each session. I’m always left feeling like anything is possible.
Rebecca Agent, New Zealand
Susan’s been an amazing resource for me. She’s walked me through some massive transitions in my life over the last 5 years, both personally and professionally. She brings so much of herself to her job. It’s obvious she loves what she does, and lives the ideas and principles she passes on. That integrity has been really inspiring for me. I always tell people how I feel after I leave a session with her; I’ve walked into some sessions a complete mess. And I always walk out feeling stronger, more aware, and more in control of my life. I have recommended Susan to many friends over the years. I can’t think of anyone I’d rather ask for guidance when I’m feeling lost and wondering what the next steps should be, or if I’m looking to kick things up and take action to improve my life. Susan’s an awesome, energetic, positive person. She’s got a powerful gift for helping and guiding people, and I’m grateful she’s on my team.
GeofF Coats, Founder and Creative Director – Timbre Games
I readily refer Susan at the drop of her name and have had others come back to me with glowing reviews of her work. Susan shines at what she does!
Cadi Jordan, Vancouver, Canada
I’ve worked with Susan in the past on a regular basis and she had such amazing insight and skills that today I use over and over again. She always thinks outside the box and helped me to see things I was doing that didn’t necessarily serve me well and try and shift them to a better place.
I would highly recommend Susan as an expert advisor to anyone and everyone as she has changed my life for the better and I would love to see that happen for other people as well.
Rhonda Scott & Associates, Los Angeles, California
Susan is my secret weapon. She has been invaluable in helping me to gain clarity with my goals and set about achieving them.
I was looking for advice in improving my career growth when I initially engaged Susan’s help. I saw immediate positive results in my interactions that ranged from difficult conversations, relationship management to personal value.
Susan has also guided me in achieving life and relationship goals in a journey that has taken me from Vancouver to New York to London.
If you’re the type of person who is always looking to learn and grow, I would wholeheartedly recommend Susan’s services.
Tara M.Founder and CEO Code Coven, London, England
I hired Susan at the most perfect time. I had just left a long and lucrative career in sales and found myself in a harder than expected transition period. She provided the direction, guidance and encouragement that I was looking for to get me clear on my path. Susan helped me lay a solid framework for my new business so that I could prioritize, plan and get into action. She has helped me tremendously, not only with my career path, but also with personal issues and relationships and I feel very fortunate to have her on my side.
Alison Walker

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